Frequently Asked Questions

General

Is ColorClip Pro free?

Yes! ColorClip Pro is completely free and open source. There are no premium features, subscriptions, or in-app purchases.

What platforms does ColorClip Pro support?

ColorClip Pro is available for:

  • macOS - macOS 10.15 (Catalina) or later (Intel and Apple Silicon)
  • Windows - Windows 10 or later (64-bit)
  • Mobile - Coming soon for iOS and Android (join the waitlist)

Is my color data private?

Yes! Your palette data is stored locally on your device by default. If you enable cloud sync, your data is encrypted in transit and stored securely. We never share your color data with third parties.

Features

How many swatches can I have in a palette?

Each palette can hold up to 256 swatches. You can create unlimited palettes.

What color formats are supported?

ColorClip Pro supports:

  • HEX - 8-digit (#RRGGBBAA) and 6-digit (#RRGGBB)
  • RGB - 0-255 range with alpha
  • HSV - Hue (0-360), Saturation/Value (0-100)
  • Normalized RGB - 0.0-1.0 range (for graphics programming)

Does the eyedropper work with all applications?

Yes! The eyedropper captures colors from anywhere on your screen, including:

  • Design tools (Figma, Sketch, Adobe XD, Photoshop, etc.)
  • Web browsers
  • Other applications
  • Your desktop wallpaper

Can I use ColorClip Pro offline?

Absolutely! ColorClip Pro works completely offline. Cloud sync is optional - you can use the app without ever signing in.

Cloud Sync

How does cloud sync work?

When enabled, ColorClip Pro syncs your palettes to our secure cloud servers in real-time. Changes you make on one device appear instantly on all your other devices.

What if I make changes on two devices at the same time?

ColorClip Pro uses smart conflict resolution. If the same swatch is changed on two devices simultaneously, the most recent change wins. Color history tracks all changes, so you can always recover previous versions.

Can I sync palettes with my team?

Currently, palettes are private to your account. Team collaboration features are planned for a future release. In the meantime, you can use the export/import feature to share palettes.

Which authentication providers are supported?

You can sign in with:

  • Google
  • GitHub
  • Discord

Troubleshooting

The eyedropper isn't working on macOS

ColorClip Pro needs screen recording permission to capture colors:

  1. Open System Settings → Privacy & Security → Screen Recording
  2. Enable ColorClip Pro in the list
  3. Restart ColorClip Pro

My palettes aren't syncing

Check these common issues:

  • Make sure you're signed in with the same account on all devices
  • Check your internet connection
  • Look for the cloud sync icon - if it shows an error, click it for details
  • Try signing out and back in

ColorClip Pro won't launch on macOS

See the macOS security section in the installation guide. You may need to right-click and select "Open" the first time.

Where is my palette data stored?

Local palette data is stored at:

  • macOS: ~/Library/Application Support/colorclip-pro
  • Windows: %APPDATA%/colorclip-pro

Updates & Support

How do I update ColorClip Pro?

Download the latest version from the homepage and replace your existing installation. Your palettes and settings will be preserved.

Automatic updates are planned for a future release.

How do I report a bug?

Please report bugs on GitHub: github.com/prouticus/colorclip-pro/issues

How can I request a feature?

Feature requests are welcome! Please:

  • Check if it's already requested on GitHub Issues
  • If not, create a new issue with the "enhancement" label
  • Or discuss it in our Discord community (coming soon)

Can I contribute to ColorClip Pro?

Yes! ColorClip Pro is open source. Contributions are welcome:

  • Code: Submit pull requests on GitHub
  • Translations: Help translate the app to more languages
  • Documentation: Improve these docs
  • Bug reports: Help us find and fix issues

Still have questions?

If your question isn't answered here: